JOB DESCRIPTION

Reporting to Manager

Starting date ASAP

Annual Leave 15 Days

Working Hours 08:00 to 17:00

Flexi Time Yes – example 07:00 to 16:00 / 09:00 to 18:00

Reason for vacancy Growth

Qualification Required
Matric and a Relevant Administrative Qualification

Experience Required
2 – 3 years experience in a broad range of networking environments

Computer Literacy
MS Office, E-mail & Internet
Coral Draw – Basic Knowledge

Skills Required
Above Average Computer Skills
Fully Bilingual – Afrikaans & English (verbal & written)
Strong administration skills
Have the ability to communicate easily with customers & provide exceptional service
Good planning and organisational skills
Great time management
Valid drivers licence and own transport a must

Behaviour Dimension
Must love animals
Attention to Detail
Committed
Energetic
Good communicator
Good interpersonal skills
Logical Thinker (strong troubleshooting skills)
Loyal
Positive
Presentable
Responsible and accountable
Self-motivated
Strong personality with great attitude
Team player
Work and perform well under pressure

Responsibilities
Coordinate Monthly Newsletter
Content stocking of website, updating website content and various other aspects of website administration
Identify, maintain and update new ways of networking/communicating via the Internet example: FaceBook, Twitter, Animal Sites, etc.
Educate the client as well as the customer about the product
Maintain company database and keep updated by capturing correct/latest information on a daily basis
Maintain electronic and hard copy filing system
Retrieve documents from filing system
Handle requests for information and data
Resolve any problems and inquiries
Prepare written responses to routine inquiries
Prepare and modify documents including correspondence, reports, drafts, memos and emails
Open, sort and distribute incoming correspondence
Visit Clients to build relationships and obtain feedback regarding the product quality and the service experience
Marketing of the brand and the company
Ensure regular, structured feedback to the business
Ad hoc activities as requested from time to time